KBB.com Consumer Reviews
Overall3.6Out of 5
Overall maintenance nightmare
By Supernat| on Sunday, October 25, 2020
3.0
We purchased new from dealer and have had problems with this car from day 1. We're stuck with it, because the value is far less than what we owe on the loan. There are so many electrical issues, I can't begin to describe them all. Most recently, every warning and alarm in the car would come on in startup (brakes failed, engine failed, anti skid out, power steering failed, all of them) every time it rains. When the car started shaking and reducing speed to 30 mph max, I had it towed in to find out fuel injectors needed to be replaced (this car is 2 years old!) and was told the alarms were probably from the toll tag position on the windshield (what??) Luckily, the manufacturer warranty ran out 200 miles before this, and Honda wouldn't cover a penny of it. Today, the passenger side sliding door just stopped mid way, no beeping, no backing up, just stopped. My wife says "oh that's odd, it's usually the driver side that won't close." she's just so used to the problem, even though we've taken it in 2 times for this already, that she's numb to it now. At a light, stopping engages the idle stop which shuts off the engine, a setting that impossibly must be disabled everytime you start the car. During this, we get a idle engine critical failure alarm when letting off the brake, which jolts the car forward a bit as the engine starts then stalls then starts again. The entertainment system that was supposed to have all these great apps available with the monthly Hotspot service has been completely abandoned, the few that are actually there don't function. The audio settings never save. It's like the manufacturer literally has never heard of memory, nothing in the car stays saved on next startup. Oh, the collision available system blares at us in the rain at every stop light that we're hitting something in the front right corner. If I could dump this car, I would never look back. Honda has really let us down on this one.…
Love this van
By Bob| on Wednesday, October 18, 2017
5.0
I purchased this 2018 elite odyssey van in late May and I love it. I had been waiting for the 2018 to go on sale for months so I could decide between it, Honda pilot to the Toyota highlander. Boy am I glad I waited. The other vehicles were very nice but the odyssey had so much more room for passengers, golf clubs and luggage on long trips. The ride is great, very quite and handles like a upscale car. My fuel milage has been a combined 23.9 MPG for 6000 miles. Im a senior and the safety features on this Elite makes it a pleasure to drive. My favorite features are the forward collision and blind spot. My only negative is that it takes a while to figure out the infotainment system.…
7 times in sevice
By No longer a fan of Honda| on Wednesday, October 21, 2020
2.0
I purchase the van brand new in March. I noticed a misfire while I was stopped at a light. A couple months of having the vehicle the lights in the dash all lit up like a Christmas tree on my way to work. Went to Honda in the morning and they said its the battery. I told them about the misfire and they put it on the computer and it did show the misfires so they reset it in the computer. After a few days it is still doing the same thing. I brought it back 3 times and they just did a reset in the computer. By the 4th they replaced 2 parts i want to say the injectors or something like that. The problem still happening. The 5th time I brought they said the mechanic didn't reset after he replaced the parts. The 6th time they decided it was the head of the engine so they replace that. Now my start/stop isn't working properly. And still continues to misfire. I brought it for the 7th time and apparently they needed to replace the other head of the engine. It has 2 heads. My start/stop still isn't working properly. It works when it wants to. It used to shut off right away now it shut off whenever it feel like it. The misfires are worse. Now they start as soon as I start the car and let it run. I have a case manager from Honda on the case for 3 weeks and still no results…
Based on 91 consumer ratings for 2018–2024 models.|
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Based on 2022 EPA mileage ratings. Use for comparison purposes only. Your mileage will vary depending on driving conditions, how you drive and maintain your vehicle, battery-pack age/condition, and other factors. For additional information about EPA ratings, visit http://www.fueleconomy.gov/feg/label/learn-more-PHEV-label.shtml.
